Effective Date: 6/30/25
Last Updated: 6/30/25
Ivy’s Healing Path Mental Health Services LLC, led by Provider Ciara Merriweather, DNP, APRN, FNP-C, PMHNP-BC, is committed to protecting the privacy and confidentiality of your personal and health information. This Privacy Policy outlines how we collect, use, and safeguard your information, in accordance with state and federal laws, including the Health Insurance Portability and Accountability Act (HIPAA).
We may collect the following types of information:
Personal Information: Name, date of birth, address, phone number, email, emergency contact, and insurance details.
Health Information: Medical history, mental health history, diagnoses, treatment plans, and provider notes.
Payment Information: Credit/debit card details or other billing-related information when you self-pay.
Website Data (if applicable): IP address, browser type, device used, and browsing behavior (for informational and analytics purposes only).
We use your information to:
Provide and coordinate care (e.g., appointments, evaluations, therapy, medication management).
Communicate with you regarding scheduling, follow-ups, and treatment updates.
Verify insurance and process billing or payments.
Comply with legal, regulatory, or ethical obligations.
Improve the functionality and security of our website and practice operations.
We only share your information in the following circumstances:
With your consent: For coordination with other providers, family members, or third parties.
With insurance companies: For coverage verification, claims processing, or prior authorizations.
As required by law: To comply with court orders, legal investigations, mandatory reporting (e.g., child abuse), or in case of a serious threat to safety.
With service providers: Such as billing platforms or HIPAA-compliant telehealth systems, under strict privacy agreements.
As a patient, you have the right to:
Access and request a copy of your health records.
Request corrections to your records if you believe they are inaccurate.
Request limits on how your information is used or shared.
Receive a list of disclosures we’ve made, if requested in writing.
File a complaint if you believe your privacy rights have been violated.
Requests can be made in writing to our office. We will respond in accordance with HIPAA guidelines.
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. Our electronic records and telehealth platforms are encrypted and HIPAA-compliant.
For telehealth services, we use secure, encrypted platforms to ensure confidentiality. You are responsible for ensuring your location is private during sessions. Sessions are not recorded unless otherwise agreed upon in writing.
If you use our website:
We may collect anonymous browsing data to improve user experience.
Any contact forms or appointment requests submitted do not establish a provider–patient relationship until confirmed.
We do not sell or share your information with third-party advertisers.
We may update this Privacy Policy periodically. The latest version will always be available on our website. Continued use of our services indicates your agreement to any updated terms.
If you have questions about this policy or your rights, or would like to make a request related to your information, please contact:
Ivy’s Healing Path Mental Health Services LLC
Attn: Privacy Officer
Email: info@healingpathhealth.com
Phone: 513-676-0059
Your trust and privacy are extremely important to us.
Thank you for choosing Ivy’s Healing Path as your mental health care provider.
